Get in touch
Contact
Us
We're here to help! Get in touch with our friendly team for any questions, support, or feedback about your Mefie experience.
Get in touch
How can we
help you?
Choose the best way to reach us. We're committed to providing you with excellent support and quick responses.
Email Support
Send us an email and we'll get back to you within 24 hours during business days.
Email Us
support@me-fie.com
General Inquiries
Have questions about competitions, prizes, or how Mefie works? We're here to help.
Ask a Question
contact-us@me-fie.com
Business Partnerships
Interested in partnering with us or sponsoring competitions? Let's discuss opportunities.
Partner With Us
contact-us@me-fie.com
Quick help
Need help with
something specific?
Find quick solutions to common questions or get direct help for specific issues.
FAQ
Frequently
Asked
Questions
Find quick answers to common questions about Mefie competitions, payments, and more.
Ask a Question
You can reach us via email at support@me-fie.com for general support, contact-us@me-fie.com for general inquiries, or contact-us@me-fie.com for business partnerships. We typically respond within 24 hours during business days.
Our support team is available Monday to Friday, 9:00 AM to 6:00 PM GMT. While we may not respond immediately outside these hours, we aim to get back to you within 24 hours of receiving your email.
For any payment-related issues including failed transactions, refunds, or billing questions, please email support@me-fie.com with your order details and a description of the issue. Include your order ID if available.
If you're experiencing technical issues with our website, please email support@me-fie.com and include details about your browser, device, operating system, and a description of the problem you're encountering.
Currently, we provide support primarily through email to ensure we can properly document and track your inquiries. This also allows us to provide detailed responses and maintain a record of our correspondence.
We aim to respond to all emails within 24 hours during business days (Monday-Friday). For urgent issues, please clearly mark your email as "URGENT" in the subject line.
Stay connected
Follow us on
Social Media
Stay updated with the latest competitions, winners, and news from Mefie. Follow us on social media for exclusive updates and behind-the-scenes content.
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM GMT
Saturday - Sunday: Closed
We aim to respond to all emails within 24 hours during business days.
Response Time
General Inquiries: Within 24 hours
Support Issues: Within 12 hours
Urgent Matters: Within 4 hours
Mark urgent emails with "URGENT" in the subject line.
Ready to get started?
Don't let questions hold you back from winning amazing prizes. Get in touch with us today and let's help you get started on your Mefie journey.